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Case Study - Client in La Jolla, CA |
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Q3 creates critical data safe solution
for financial services provider
operating across continents |
| Q3's global sourcing model gives the maximum benefit to customers in terms of cost savings, improved quality, access to highly talented professionals, flexibility of operations and reduced time to market. |
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| Company
Profile |
- Client delivers financial data analysis and processing services to CPA and
related users who have numerous volumes of client data for processing.
- Client is a leading venture capitalist with interest in setting up a comprehensive
online as well as standalone solutions for financial services
domain
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| Business Situation |
Client had a vision to provide data processing and analysis solutions for companies or
individuals working extensively with data as in user tax forms and various statuary
submissions. Major hurdles for this category of companies involved in data management
were:
- Repetitive, non core activity being performed by high cost specialized resources
which made overall operations costly for their customers, non productive for
learned state and time consuming.
- Protection of sensitive data is an issue if they decide to outsource the analysis and
processing activities.
- Software being used for storing financial forms and data is not capable of exporting
information along with sensitivity protection so that the exported data can be
processed elsewhere.
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| Solution |
- Q3 set up a special built up team which could work at higher efficiency and greater
quality to meet the challenge of building a product that would be standalone application
with scalability to become online application in due time.
- A robust application was developed that would encrypt sensitive data and restore
originality maintaining proper alignment with specific information once processing
has been performed at a remote data center operating from south east Asia.
- Complete operational transparency was maintained by keeping communication of
status updates and progress as a regular process. People at Client would hear from the
team lead, the program manager and the developers on a regular basis, with more
detailed weekly status reports indicating progress against milestones.
- Program Managers at Q3 were geared up to ensure success of Client business ventures
and not only the product development. They were committed to building a better
design at lower cost than competition, not limiting themselves to specifications
received from Client, instead suggesting addition to core functionality working as a
joint team with peers at Client.
- Automated load and functional testing tools like Test Advantage were used for Quality
Assurance functions. At the same time state of the art Integrated development
Interface were used like Visual Studio 2005 with .Net 2.0 technology which has
integrated Business Objects for better performance on multiple databases.
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| Benefits |
- Shorter time to market due to highly flexible business model and high end specialized
experienced resources to deliver relevant solutions in BFSI domain.
- Extension of Client’s development teams globally by taking advantage of different
time zones and Q3’s highly flexible Software Development Life Cycle (SDLC) methodology.
- Business model and culture at Q3 entails ownership of the product development
process. It is not only the team members who are dedicated to a Client; it is the whole
company management which works in complete tandem and efficiency to ensure that
the relationship is seamless and successful.
- Client takes pride in being able to provide latest technology product which has more
in terms of functionality compared to competition and costs a fraction of what others
charge, on account of being able to cut down resource costs from average $90,000 to
approximately $30,000 per resource.
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Customer Speaks |
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We have found Q3 to be flexible, technically superior and most importantly strictly adherent to deadlines. With little in the way of formal specifications they have worked their magic accurately, thoroughly with little or no corrections. I find the entire team, especially our technical liaison, to be available and really understand our customers’ needs and desires for challenging software. I highly recommend Q3 to all those who need a outsource partner with depth, breadth and a competitive cost structure. |
J. Brooke Aker
CEO, Acuity Software |
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