Customer Experience has always been a key focus area for enterprises all over the world. Q3’s Digital Transformation solutions and services cover the entire customer journey, from marketing to sales to service. Q3 has experience in developing solutions related to personalization, recommendations, location based applications, digital signage, and customer engagement. During the sales process, our solutions help with omni-channel commerce solutions, and assisted selling. Post the sale, we can help you in areas such as 360⁰ view of customer, digital loyalty & advocacy, communities, and field service solutions.
We are experienced in using industry standard solutions such as Dynamics CRM, Demandware, Hybris, Magento and SharePoint as well as to bespoke development for the web, mobile etc, for many of our clients in B2C, B2B2C and B2B environments.