Does Microsoft have a Cloud Service?

Microsoft has three different cloud solutions for enterprises. The most widely used one is Microsoft Azure. Azure is the public cloud computing platform by Microsoft Azure, offering a range of solutions and cloud-based services. This includes analytics, computing, networking, and storage.

What are the 3 Microsoft cloud platforms?

Microsoft offers three cloud platforms for enterprise-level services and solutions. These are Microsoft Azure, Microsoft Dynamics 365, and Microsoft 365 Cambay.

How does Microsoft Cloud work?

Microsoft provides cloud computing in 4 specific forms � IaaS (infrastructure as a service), PaaS (platform as a service), SaaS (software as a service), and serverless.

What are Microsoft Consulting services?

MS Office 365 Consulting Services help enterprises to understand the Office applications they use. They then map the business requirements of the enterprise for the right solutions within the suite.

What are the Microsoft Solution areas?

There are 4 key Microsoft solution areas. These are - Modern Workplace Business Applications Apps and Infrastructure Data and AI

RPA Solution for Ticket Resolving Process

Q3 Technologies developed an RPA solution to save the man-hours and the efforts involved in resolving tickets raised in ITSM portal by the employees of the company, related to SAP account. The process bots were developed using Automation Anywhere tool for RPA. The developed bot resolves the tickets related to SAP issues, like: Unlock SAP Account, password reset, etc.

Technology Used – Automation Anywhere

Business Benefits: Anticipated & Achieved

Enabled the IT personnel in utilizing the time in more intelligent work.
Facilitated users in keeping track of status of the tickets raised in ITSM portal to monitor the bot activities.
Calculation of ROI genrated by the automation process.

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Business Benefits: Anticipated & Achieved

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