For a leading electrical-equipment and appliances magnate, Q3 has developed a Chatbot to help their employees and sales personnel, to keep themselves updated with information regarding sales, orders, targets, as well as a customized guided sales-route for each individual salesman.

Technology Used – Microsoft Azure Bot Service Framework, LUIS, NLP Engine

Business Benefits: Anticipated & Achieved

  • Easy and time-efficient access to information on-the-go. Real-time responses generated using real-time data from each individual’s device.
  • Effectively understands user’s questions using Natural Language Processing and responses are specific and customized for each individual. The information provided is versatile, covering a wide range of topics and questions
  • Interactive interface, user-friendly and convenient to view any information.

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