For one of the largest public transport providers in the UK and North America, Q3 Technologies designed and developed a distributed rail support system for android devices and handhelds. The web and mobile apps were hosted on an internal enterprise app store with downloadable versions of all the apps. The Client has quick visibility of train schedules and train dwell times in a single view now.

Technology Used – Customer Ticket Booking Portal

Specification Details
Technology
  • Angular 8.0
  • ASP.NET Core Web API 3.0
Framework
  • MVC core 3.0
  • Angular 8.0
Application server
  • Windows Server
Tools
  • Visual Studio code
  • Visual Studio 2019

Business Benefits: Anticipated & Achieved

  • Better Tracking & Quick Resolution of the Queries/issues raised by the Client
  • Easy Reach to the Support Team through Emails, Desk phones, and Internet phones
  • Provides Transparency to Stakeholders by maintaining a repository for Current Issue Status & Exact Tracking
  • Delivering High Quotient of Customer Experience
  • Increased Customer Base
  • Enhanced UI/UX

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