Elevating Booking Convenience with an AI-Powered Virtual Assistant for India’s Premier Hotel Chain

Solution

Q3 team developed an AI based Virtual Booking Assistant by using Microsoft Bot Framework & ASP. Net which helps the users to book a hotel room, check amenities which the hotel has to offer, view offers, and apply discount coupons.

• Users can sign-in, sign-up or continue as guest to use the Chatbot. The bot is personalized as per the user’s preset preferences & their membership tier. Membership discounts are also automatically applied when signed in.
• Integration with CMS application in the backend helps to manage & add new hotels with their respective details.
• The Chatbot provides various offers & discounts based on upcoming festivals, holidays, user’s membership tier etc. These offers are managed, activated & deactivated from the backend CMS portal.

Outcome