Chatbot - Factotum For All Business Needs
Chatbot or automated text and voice bots, have been around for years now, mostly to answer generic questions on a website or phone. However, they’re getting smarter over time as organizations toss deep learning, emotional intelligence, deep fake technology and...
Computer Vision
Constructing computer vision systems seemed to be an unrealistic task for scientists, at the beginning of the 20th century. Neither engineers nor data analysts were fully equipped to extract information from images, let alone videos. The ability to see and...
Artificial Intelligence & Machine Learning During COVID-19
Artificial Intelligence (AI) and Machine Learning (ML) are the current buzzwords in the technology sector. They are not exactly same, but used synonymously by many. Both terms emerge around the subject: Analytics, Big Data or latest technological changes that are...
What Lies In The Future Of Learning
We live in perhaps the fastest growing and evolving age in human history, with technology at the helm of things. This has seen an increase in the sheer amount of change in and around us, from the workplace to home...
Helping Customer Service Managers Improve Customer Satisfaction with Advanced Analytics - Q3 Technologies' Call Analytics Framework (QCAF)
Customer Service Processes Need Continuous Improvement Continuous improvement in customer experience has become critical to the organizations to stay competitive. Being able to better understand customer behaviours, predict intents and provide contextualized experiences are required to make educated decisions on...
Q3 Technologies’ Facial and Emotion Recognition Solution offers Superior Customer Experience for your B2C Business & up to 60% RoI* in the first 2 years
One of the key questions which businesses are trying to answer each day is how to figure out ways to improve the Customer Experience, which in turn leads to improved business performance. Rapid advances in AI and BI technologies have...