On-Demand Services Booking App: Optimizing Appliance Service Provision with Advanced Features
For A Korea-Based Startup Providing On-Demand Services
To streamline service delivery and enhance customer experience, the client partnered with Q3 Technologies to develop a comprehensive digital ecosystem consisting of a customer-facing mobile app, a technician app, and an admin web app. The goal was to centralize service tracking, optimize inventory management, and provide real-time reporting—leading to improved training, faster service, and better decision-making.
Industry
- Home Services
Services
- UX/UI Design
From Pixels To Progress
Growth and Impact
40%
Increase in technician productivity
30%
Reduction in service turnaround time
50%
Improvement in operational efficiency
35%
Boost in customer satisfaction scores
Redefining Design
UX/UI
Key Features
Customer Facing App:
- Seamless service booking with location-based features
- Multilingual support for broader accessibility
- Real-time communication with technicians
Technician App:
- Technician onboarding and request acceptance
- In-app access to training modules
- Real-time updates and task management
Key Features
Admin Web App & Partner Portal
- Centralized master data and inventory management
- Real-time dashboards for performance monitoring
- Enhanced communication tools for team coordination
- Data-driven decision-making support
Similar Applications
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