The client aimed to build a platform delivering a seamless omnichannel experience for users, addressing the gaps and limitations of their existing system. Their goal was to unify interactions across channels while enhancing usability and performance. This transformation was critical to meet evolving user expectations and drive engagement.
The client required a modernized, user-friendly solution to streamline and enhance the Solution Governance Workflow (SGW). Challenges included outdated user interfaces, fragmented workflows, and poor system performance across multiple applications. The goal was to improve usability, centralize governance, and boost operational efficiency by integrating Microsoft Power Apps to create a cohesive and scalable platform for… Continue reading Streamlined Solution Governance Workflow with Power Apps
To address the client’s challenge of managing multiple disconnected systems, Q3 Technologies proposed a complete revamp of their existing Auction Management System (AMS) and Agent Dashboard. The goal: streamline operations by integrating CCaaS (Five9) and eliminating the need for agents to juggle between three separate platforms. We designed a modern, user-centric CRM system tailored for… Continue reading Modernizing Auction Management with a Unified CRM & CCaaS Integration
To overcome the limitations of scattered training materials and in-person learning, a global health organization partnered with Q3 Technologies to develop Swasth-e-Gurukul, a digital learning platform designed for healthcare professionals. The platform empowers users with flexible, self-paced training, centralized content access, and interactive features to improve learning outcomes and, ultimately, patient care.
Q3 Technologies developed an advanced AIOps solution powered by deep learning to transform critical business operations such as planning, inventory management, personalized recommendations, demand forecasting, and anomaly detection. By integrating Gen AI interfaces and intelligent analytics, the solution empowers enterprises with real-time insights, improved efficiency, and data-driven strategies to scale and succeed in competitive markets.
To streamline service delivery and enhance customer experience, the client partnered with Q3 Technologies to develop a comprehensive digital ecosystem consisting of a customer-facing mobile app, a technician app, and an admin web app. The goal was to centralize service tracking, optimize inventory management, and provide real-time reporting—leading to improved training, faster service, and better… Continue reading On-Demand Services Booking App: Optimizing Appliance Service Provision with Advanced Features
To streamline operations across multiple Train Operating Companies (TOCs), Q3 Technologies developed a unified mobile application that enabled real-time defect reporting, incident tracking, ticket validation, and passenger management. The app empowered staff, enhanced decision-making, and significantly improved the passenger experience.
A leading fashion retailer aimed to elevate its digital shopping experience to match the convenience and personalization of top-tier apps like Myntra. Q3 Technologies developed a high-performance, scalable mobile app with intuitive UI, real-time inventory sync, smart recommendations, and secure payments—boosting user engagement and conversion rates across the board.
Q3 Technologies partnered with a leading home decor brand to develop immersive AR-based Interior Design and Decorating Apps that revolutionize the furniture-buying experience. The mobile app lets users virtually place furniture and decor elements in real-world environments using their smartphone cameras, allowing them to visualize scale, fit, and aesthetics before purchasing. This innovative solution bridges… Continue reading Transforming Interior Design with Augmented Reality
Q3 Technologies partnered with a leading petrochemical company to modernize its outdated systems and centralize facility management operations using SharePoint. The solution enhanced employee collaboration, streamlined operational workflows, and digitized essential services such as travel booking, vendor payments, and resource management. With custom-built portals and automation, the client experienced significantly improved productivity, better user engagement,… Continue reading Revolutionizing Facility Management with SharePoint-Driven Legacy Modernization