What Lies In The Future Of Learning

We live in perhaps the fastest growing and evolving age in human history, with technology at the helm of things. This has seen an increase in the sheer amount of change in and around us, from the workplace to home to our schools and colleges....

Helping Customer Service Managers Improve Customer Satisfaction with Advanced Analytics - Q3 Technologies' Call Analytics Framework (QCAF)

Customer Service Processes Need Continuous Improvement Continuous improvement in customer experience has become critical to the organizations to stay competitive.  Being able to better understand customer behaviours, predict intents and provide contextualized experiences are required to make educated decisions on customer engagement strategies. Analytics is...

Q3 Technologies’ Facial and Emotion Recognition Solution offers Superior Customer Experience for your B2C Business & up to 60% RoI* in the first 2 years

One of the key questions which businesses are trying to answer each day is how to figure out ways to improve the Customer Experience, which in turn leads to improved business performance. Rapid advances in AI and BI technologies have enabled businesses to understand their...