Modernizing Auction Management with a Unified CRM & CCaaS Integration

To address the client’s challenge of managing multiple disconnected systems, Q3 Technologies proposed a complete revamp of their existing Auction Management System (AMS) and Agent Dashboard. The goal: streamline operations by integrating CCaaS (Five9) and eliminating the need for agents to juggle between three separate platforms. We designed a modern, user-centric CRM system tailored for… Continue reading Modernizing Auction Management with a Unified CRM & CCaaS Integration

Optimizing E-commerce Application with AI-Driven Digital Transformation

Q3 Technologies developed an advanced AIOps solution powered by deep learning to transform critical business operations such as planning, inventory management, personalized recommendations, demand forecasting, and anomaly detection. By integrating Gen AI interfaces and intelligent analytics, the solution empowers enterprises with real-time insights, improved efficiency, and data-driven strategies to scale and succeed in competitive markets.