To address the client’s challenge of managing multiple disconnected systems, Q3 Technologies proposed a complete revamp of their existing Auction Management System (AMS) and Agent Dashboard. The goal: streamline operations by integrating CCaaS (Five9) and eliminating the need for agents to juggle between three separate platforms. We designed a modern, user-centric CRM system tailored for… Continue reading Modernizing Auction Management with a Unified CRM & CCaaS Integration