Client Overview
The client is a Leading Technology Service Provider.
Challenge
The client sought 24/7 Azure Cloud Administration for their infrastructure, managing over 100 servers to ensure optimal performance, security, and availability. This involved overseeing virtual servers, implementing security protocols, addressing technical issues, and collaborating with IT teams to meet evolving project and client needs.
Solution
The solution delivered by Q3 includes the following Azure Cloud Support services:
- Provisioning, performance monitoring, and implementation of best practices with a dedicated team of Azure Cloud Expert and IT Administrator.
- Design and implementation of security systems, policies, and procedures, including secured network protocols, backups, and routine audits.
- Conducting penetration tests and vulnerability remediation to enhance system security.
- Active participation in company audits and maintaining audit compliance through infrastructure assessments.
- Overseeing system performance optimization, cost reduction, and ensuring secure access control through role-based access (RBAC) and regular system maintenance.