case study

Legacy Modernization with a Web-based ERP Application for a Global Technology Services Provider

Legacy Modernization with a Web-based ERP Application for a Global Technology Services Provider

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    Synopsis

    Technology Stack

    Python

    JavaScript/jQuery

    Flask framework

    MySQL

    Client Overview

    The Client is a leader in delivering Technology Services & Solutions to the world’s leading technology providers, businesses and consumers.

    Challenge

    The Client wanted a dashboard that allows the user(s) to use the Organization Filter to target only the specific set of calls, customers, technicians, and phone numbers based on selected geographic locations of their end customer.

    Solution

    A SaaS based web application was implemented to replacing the AS 400 and MS Access based legacy system that the client was using earlier.

    Some of the unique features of the developed solution are:

    • Elimination of Redundant Features and Introduction of New Features
    • End to End Work Order Management
    • End to End Management of Spare Parts and the related Logistics
    • User-Friendly, Customizable interface and Dashboard

    Outcome

    Reduction of manual efforts
    User-friendly interface
    Improvement in processing time
    Increased net savings

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