A Versatile Utility Customer Mobile App

India’s Largest Electricity Distribution Company

Electric Utility Customer Mobile App

Q3 Technologies collaborated with India’s largest electricity distribution company to enhance their existing customer-facing mobile app, which required improvements in user interface and overall functionality. The goal was to elevate user engagement and operational efficiency.

Leveraging modern technologies, thoughtful UI/UX design, and seamless system integration, Q3 delivered a feature-rich utility app that transformed the customer experience and enabled smarter digital interactions.

Industry

  • Power

Services

  • UX/UI Design

From Pixels To Progress

Growth and Outcome

5M+

Application downloads

10X

Quick bill payment

4.7/5

Improved rating on App store

4.1/5

Improved rating on Google Play store

Redefining Design

UX/UI

Enhanced Customer Interaction

Key Features

  • Redesigned interface with MVVM architecture for improved performance and maintainability
  • Personalized push notifications and user alerts
  • Intuitive and consistent design across Android and iOS platforms
  • Integrated a chatbot for responsive customer support
UI UX Detail

Key Features

  • Streamlined access to payments and rewards
  • Real-time consumption updates and monitoring
  • Self-help videos improve user awareness
Integration and Flexibility
UI UX Detail

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